Prioritising the Digital Agenda

CIO Connect has partnered with IVI, the Innovation Value Institute, to present this discussion of Digital disruption. The rapid developments in the digital world presents a challenge for all organisations; large and small, public and private. While IT-enabled change and innovation are increasingly critical for their continued viability, many organisations struggle to support changes that will generate value. The advances []

Reputation risk management in a Digital World

Data security challenges grow ever more complex and frequent. It is unlikely that any security system will be totally secure. The priority for Organisations is to put in place processes to assess the risk to reputation of breaches, plan decision trees related to business continuity and management of customers and PR in cases of breach and, build leadership and management []

Measuring the Value of IT

In the emerging digital world, generating value from IT has never been more important to CIOs and executives across the business. Join CIO Connect for an interactive workshop where we will be discussing the results of our primary and secondary research into the challenge of measuring IT value to the business.

Implications of EaaS on Customer Service

Continuing our theme of examining the impact that Everything as a Service on various parts of the IT function, we will be investigating the different ways it will impact on the provision of IT customer service. We will be looking at the different ways of providing support, the growth of the global support center and tackling how EaaS fits with []
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